Privacy Policy

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Company name and designation
• Billing or business contact details

1.2 Technical & Usage Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data, pages visited, and interaction logs

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website performance, and enhance security. Detailed information is provided in our Cookies Policy.

2. How We Use Your Information

We use collected information for purposes including:

• Providing and managing our services
• Responding to inquiries and support requests
• Business communication and updates
• Website analytics and performance improvement
• Legal, regulatory, and compliance obligations
• Security monitoring and fraud prevention

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• User consent
• Performance of contractual obligations
• Compliance with legal obligations
• Legitimate business interests

4. Data Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be shared only with:

• Authorized employees and internal teams
• Trusted service providers under confidentiality obligations
• Government or regulatory authorities where required by law

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Secure servers and access controls
• Network and system security measures
• Periodic security reviews

However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. User Rights

Subject to applicable laws, users may have the right to:

• Access personal data
• Request correction or update of data
• Request deletion of personal data
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be submitted using the contact details provided below.

8. Cookies Policy Reference

Our use of cookies and similar technologies is governed by our separate Cookies Policy, which provides detailed information on cookie types, usage, and management options.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites.

10. International Data Transfers

Where required for business operations, personal data may be processed or stored outside India in compliance with applicable data protection laws and adequate safeguards.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the updated version on this page with a revised date.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or personal data handling, please contact:

📧 **Email:** info@cyrotics.in

📞 **Phone:** +91 9999295636